Official Title: Case Administrator I - Essex Probate & Family Court
Pay Grade: Grade 7S
Salary Range: 7S Entry Level Pay $48,584.90 to Pay Range Maximum $65,931.32
Starting Pay: $48,584.90
Notes: The person in this position will be required to travel between Lawrence and Salem as needed.
Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.
Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and productive forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner.
Probate and Family Court Organization Profile
Position Summary: Performs entry-level case processing for the court from the entry of the case documents and exhibits into the system, the updating and input of information pertaining to court appearances,
through the final disposition. Performs duties related to data entry, record requests, and record retention. Performs cashiering duties. Provides customer service to the public, law enforcement, other state agencies, and attorneys in person and over the phone. Case processing may be done using an electronic filing and/or case management system.
Supervision Received: Works under the direction of a Department Head or designee
Essential Functions and Responsibilities:
• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enters complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigan
📌 Case Administrator I (Salem)
🏢 MTC
📍 Salem