Description
Are you excited by the prospect of working with cutting-edge cloud solutions?
Would you like the opportunity to work in a high-impact role responsible for customer growth?
Join our Global Services Cloud Solutions team
Akamai is working to simplify the way people work in the cloud. The team's mission is to accelerate innovation by making computing simple, scalable, accessible, and affordable for all. We provide the infrastructure and services that enable developers to build next-generation applications.
Partner with the best
As a Compute Senior Technical Account Manager (TAM), you are a trusted advisor for our enterprise clients. You will ensure the successful deployment, operation, and optimization. You'll bridge services, support, engineering, and clients to drive adoption, resolve issues, and ensure customer satisfaction,
As a Senior Technical Account Manager, you will be responsible for:
- Building trusted relationships as the primary technical contact for Akamai Compute solutions - Customer Relationship Management.
- Guiding design, implementation,



and optimization of Akamai Compute infrastructure - Technical Expertise and Advisory.
- Advocating for support, monitoring environments, resolving issues, and optimizing performance - Proactive Support and Issue Resolution.
- Developing technical strategies leveraging Akamai Connected Cloud and Linode services - Strategic Planning and Consulting.
- Conducting workshops, technical demos, and best practice training - Training & Enablement.
- Representing customer needs and providing feedback to enhance Akamai Compute products - Advocacy & Feedback Loop.

Do what you love
To be successful in this role you will:
- Have 7+ years of experience in technical account management, systems engineering, or a related role.
- Demonstrate excellent knowledge and experience with a wide variety of cloud providers, technologies, and solutions.
- Able to problem-solve with a customer-first mindset.
- Be able to communicate effi

📌 Senior Technical Account Manager (India)
🏢 Akamai
📍 India