We are seeking a highly experienced Senior ITRS Specialist to join the Monitoring and Observability team. This individual will serve as a senior member of the L2 support organization with primary responsibility for the administration, enhancement, onboarding, and support of the ITRS Geneos and ITRS Analytics platforms.
The role will be responsible for onboarding applications into the enterprise monitoring ecosystem, developing monitoring solutions, supporting business-critical production environments, troubleshooting complex monitoring issues, and driving adoption of ITRS Analytics capabilities. The ideal candidate will bring deep technical expertise in Geneos architecture, monitoring integrations, analytics, and production support operations.
Key Responsibilities
ITRS Geneos Platform Ownership
Administer and support the enterprise ITRS Geneos setting, including Gateways, Netprobes, Active Consoles, Webslinger, and associated components.
Design, configure, and maintain monitoring solutions for infrastructure, middleware, databases, applications, cloud services, and business services.
Develop and maintain rules, samplers, managed entities, dashboards, alerts, and data views across the Geneos estate.
Perform Geneos platform upgrades, patching, capacity management, and performance tuning.
Ensure high availability, reliability, scalability, and operational excellence of the monitoring platform.
Establish and maintain monitoring standards, governance, and best practices.
ITRS Analytics Leadership
Lead onboarding and integration of applications and infrastructure into ITRS Analytics.
Configure analytics data pipelines, collections, dashboards, visualizations, and reporting capabilities.
Develop meaningful insights, trending analysis, anomaly detection, and operational reporting using ITRS Analytics.
Partner with application teams to define KPIs, service health metrics, and business-critical monitoring requirements.
Drive adoption of analytics capabilities across techn
📌 Senior ITRS Monitoring (Pune)
🏢 Citi
📍 Pune