Harris Computer, a division of Constellation Software Inc., builds and supports mission-critical software solutions for the public sector, healthcare, utilities, and private enterprises. With over 12,000 employees and 100,000+ customers across 200 countries, Harris continues to grow through innovation, collaboration, and operational excellence.
As part of Harris India, you’ll experience a culture rooted in respect, integrity, accountability, and continuous learning - where people are empowered to make decisions, drive impact, and grow their careers across a global network.
Job Summary:
The HR Lead is responsible for leading and continuously improving the HR Shared Services function across multiple countries, while also holding direct operational and people management responsibility for HRBP & Shared Services in India.
This role ensures a consistent, high-quality employee experience by overseeing employee inquiries related to perks, policies, programs, time off, onboarding, offboarding, and payroll administration. The position combines - professional leadership (non- direct line)



& regional operational ownership (Direct report), and strategic collaboration within a global HR organization.
Work Location: Mumbai, India
Work Mode: In Office/Hybrid
Work Hours: 12 to 9pm IST
Key Responsibilities:
HR Shared Services
Foster collaboration and knowledge sharing across regions, promoting consistency while respecting local requirements.
Ensure service levels and SLAs are consistently met across all regions.
Monitor case volumes, response times, resolution quality, and trends
Prepare monthly and ad-hoc reports on Shared Services performance, SLAs, and employee inquiries.
Analyze data to identify trends, risks, improvement areas, and opportunities for automation or simplification.
Present insights and recommendations to HR leadership and key stakeholders.
Drive continuous improvement of HR Shared Services processes to increase efficiency, accuracy, and employee satisfaction.
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📌 Lead - Shared Services (India)
🏢 Harris Computer
📍 India