The Computer Operations Specialist supports the day-to-day operation of enterprise technology services by providing timely resolution of user issues, maintaining system reliability, and supporting technology deployments. This role effectively balances production support requirements with incoming user requests, prioritizing work to minimize business disruption and maintain service levels. Through technical expertise, attention to detail, and a commitment to customer satisfaction, the Computer Operations Specialist delivers dependable IT support and contributes to a positive end-user experience.
General Responsibilities • Assists with routine tasks, that are commonly associated with operating a computer in accordance with detailed instructions • Coordinates in office desktop support to business with PC Hardware/software needs • Assists, develops and communicates technical,



systems and application standards and ensures compliance with existing standards • Participates the maintenance of systems through completing documentation for testing and validation • Performs post-implementation support, identifying root cause with strategic solutions to problems • Works with vendors to analyze and troubleshoot solutions • Help identify new solutions and services for the desktop support team that align with business objectives • Participate in the training of fellow desktop administrators in organizational processes Experience / Qualifications • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. • Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest • Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis • Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new a

📌 Computer Operations Specialist (Chennai)
🏢 Sensata Technologies
📍 Chennai