HIRING | ServiceNow Business Analyst – GRC & SecOps
Locations: Hyderabad | Pune | Bangalore
Experience: 4–5 Years
Work Mode: Hybrid
Interview Mode: Face-to-Face
CTC- 15-20 LPA
? Role Overview
We are looking for an experienced ServiceNow GRC/IRM Business Analyst to support the design, implementation, and enhancement of Governance, Risk & Compliance (GRC) / Integrated Risk Management (IRM) solutions on the ServiceNow platform.
? Key Responsibilities
Gather, analyze, and document business requirements for GRC/IRM processes
Work with stakeholders to define functional & technical requirements
Conduct requirement workshops, discussions, and gap analysis
Create user stories, acceptance criteria, BRDs, FRDs & process flows
Collaborate with ServiceNow Developers and Architects for solution design
Support Risk Management, Policy & Compliance,



and Audit Management
Support UAT, defect analysis, sign-offs, data migration, reporting & dashboards
Prepare SOPs and project documentation
Provide go-live and hypercare support
Ensure alignment with governance and compliance requirements
? Mandatory Skills
ServiceNow GRC / IRM
Business Analysis (BA)
Requirement Gathering & Documentation
Stakeholder Management
Risk & Compliance Management
? Positive to Have
ServiceNow ITSM – Incident, Change, Problem, Request
ServiceNow workflows & integrations
Agile / Scrum methodology
Global delivery / client-facing experience
ServiceNow CSA / CIS-IRM / GRC certification

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