Working at Freudenberg: We will wow your world
Responsibilities:
Key Responsibilities
work with clients on shipments, receivables, receipts of goods, reserves, claims
manage the customer database in SAP
maintenance of prices / conditions and customer master data
work in SAP: loading orders; invoicing; picking / unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statement of goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors
daily formation of the schedule of shipment of goods for a warehouse, planning of joint work
monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets

Additional Responsibilities
receive complaints from customers, ensuring an productive solution to the claim and a quick closure of the process
interaction with transport companies




work with the Sales and Marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters for employees and partners)
account of marketing materials and product samples for managers
control of return of consignment notes from the consignees

Interactions (internal & external)
Warehouse, Sales, Marketing, Controlling, Accounting
Forwarders, Customers, Suppliers
Qualifications:
Professional Experience and Education
higher education
2+ years’ experience in same position
knowledge of English – Intermediate

Specific Knowlegde
knowledge of SAP (or ERP-based programs)

Specific Skills
attentiveness, accuracy
client orientation
good communication skills
stress resistance
ability to work in a team
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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, rel

📌 Sales Coordinator (Mumbai)
🏢 FREUDENBERG GROUP
📍 Mumbai