Job Title
Asset Head - Property
Job Description Summary
Job Description
PRIMARY GOAL:
To achieve the timely and efficient delivery of Facilities Management services to Piramal Agastya in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below.
KEY TASK AND RESPONSIBILITIES:
To deliver high quality, prompt and courteous Facilities Management services at Piramal Agastya in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below.
To liaise with the customer’s representative regarding all matters outside of agreed delegated levels of authority.
Under guidance of Operation Manager to provide training, management and guidance to directly employed staff in accordance with C&W-; PMSI Human Resource guidelines.
Office Facilities
Inspect and monitor the function of office facilities including fan coil units, electrical, cable, interior design work & lighting etc.
To set and monitor process to liaise with contractor for any malfunctions detected




Ensure proper Follow up and completion on rectification works/pending requests and report to Customer as per SLA.by FM team.
Analysis of Service Requests from Customer and advise to client.
Service Order to contractors
Monthly Report
Customer Satisfaction Survey
Office Furniture
To implement and monitor a process for liasion with supplier regarding any damage, loss found, malfunction on office furniture
To ensure that proper follow up any requests/complaints from Customer employees is done by AFMs.
Put a Mechanism for additional purchase upon request and approval from Customer
Analysis of the Service Requests from Customer.
Process to ensure Service Order send to supplier within same day after Customer approval
Customer Satisfaction Survey.
Office Cleaning
To ensure that the process of proper cleaning is followed and monitored by AFMs.
To ensure a clean, health & hygienic working setting
KPI for cleaning services-Che

📌 Asset Head (Mumbai)
🏢 Cushman & Wakefield
📍 Mumbai