Location - Gurugram (On-site)
We are seeking a highly autonomous and technically profound Senior Site Reliability Engineer to own our observability strategy and critical platform services. In this role, you will not just monitor systems; you will engineer their reliability, performance, and security. You will serve as the primary authority for our monitoring stack and the operational lead for our core middleware layers.
This position demands a proactive problem-solver who thrives in complex, regulated environments. You must be comfortable working independently, making high-stakes technical decisions, and leading incident resolution efforts from detection to post-mortem.
Responsibilities
Observability Leadership: Architect, maintain, and optimize our end-to-end observability platform using Grafana, Prometheus and Elasticsearch. You will define the standards for logging, metrics, and tracing.
Platform Engineering: Operate and engineer critical surrounding systems including MongoDB, Kafka, Redis, HashiCorp Vault, and WSO2 API Manager. You are responsible for their stability, scaling,



and security within our OpenShift workplace.
Incident Command: Lead L3 support and Major Incident Management. You will diagnose complex cross-layer issues (application to infrastructure) and drive permanent resolutions.
Automation: Build self-healing systems and automated recovery workflows using Python and Bash to reduce manual toil and improve system resilience.
Proactive Reliability: Identify potential failure modes before they occur and implement architectural improvements to prevent outages.
Reliability Engineering: Define and track service reliability objectives (SLIs/SLOs) and help engineering teams improve platform reliability through measurable outcomes and error budget management.
Your Profile
7+ years of experience in SRE, DevOps, or Platform Engineering.
Proven expertise in Grafana and the Prometheus ecosystem.
Experience defining and operating SLOs, SLIs, Error Budgets, and

📌 Senior Site Reliability Engineer (Gurugram)
🏢 Saxo Bank
📍 Gurugram