Job Description
Job Title: Consumer Research Insights Executive Location: Govandi East, Navi Mumbai Experience : Interns to 1 or 2 years (entry level) Shifts : Field work ,6 days working ,9 hours General shift from 10:00 AM to 6:00 PM Industry: Food & Beverage / Retail / Consumer Goods Job Summary : The role involves field-based consumer research, sensory testing, customer feedback collection, and on-ground execution of studies across retail outlets and external venues. This role is highly operational and execution-focused, requiring strong skills in consumer research, survey administration, field data collection, and stakeholder coordination in a fast-paced retail workplace. Key Responsibilities: Consumer Product Testing & Fieldwork Coordinate and execute in-store and external consumer product testing sessions Recruit and interact with consumers for surveys and taste tests Ensure smooth execution of coffee, bakery, dessert and beverage testing sessions Manage tasting setup including samples, questionnaires, coding,
sequencing and respondent flow Support moderation and administration of consumer surveys Ensure quality and completeness of collected responses Operational Coordination Liaise with store teams, kitchen teams and internal stakeholders for testing requirements Coordinate logistics for products, materials and testing assets across locations Track sample counts, respondent quotas and testing schedules Maintain testing hygiene, consistency and execution standards during sessions Data & Reporting Support Organize survey data and consumer feedback Support basic analysis of responses and thematic coding of open-ended feedback Create summary reports and observations from product tests Maintain trackers and documentation across studies Key Skills: Strong communication and interpersonal skills Comfortable approaching and interacting with consumers in-store High level of ownership and reliability Willingness to travel locally across stores and venues as required A