01 Sep
|
Sarbajira Software
|
India
01 Sep
Sarbajira Software
India
Job Description
End User Computing (EUC) Engineer – Technical Service Desk
Job Summary
We are looking for an experienced EUC L2 Support Engineer to provide end-user support for laptops, desktops, peripherals, and enterprise applications. The candidate should have strong troubleshooting skills, experience in endpoint management tools, and ability to handle user calls and incidents efficiently.
Key Responsibilities
· Provide L2 support for end-user computing workplace
· Handle user calls, tickets, and remote support activities
· Troubleshoot hardware, software, OS, and application issues
· Analyze system logs and identify root cause of issues
. Configuration of Windows Autopilot
· Manage laptops, desktops, printers, and peripherals
· Perform software installation, patching, and upgrades
· Create, package, publish, and deploy applications using SCCM/Intune
· Support domain join, user
📌 Technical Service Desk Analyst (India)
🏢 Sarbajira Software
📍 India