Job Description
Virtual Medical Assistant
Company: Ability Management Services Private Limited
Location: Remote — India
Working Hours: 5:00 PM – 2:30 AM IST
Employment Type: Full time
Industry: U.S. Healthcare / Medical Practice Administration
About Ability Management Services Private Limited Ability Management Services Private Limited provides virtual administrative support to medical practices and healthcare organizations in the United States .
We help U.S.-based medical offices manage their administrative workload efficiently, allowing healthcare providers and in-office staff to focus more on patient care.
We are looking for a Virtual Medical Assistant with healthcare industry experience to support our U.S. medical office clients.
Position Overview The Virtual Medical Assistant will provide non-clinical administrative support to U.S.-based medical practices. This position requires strong knowledge of the healthcare industry, excellent communication skills, attention to detail, and the ability to work independently during U.S. business hours.




The ideal candidate will have experience with patient scheduling, insurance verification, prior authorizations, medical billing, patient communication, and general medical-office administration .
Key ResponsibilitiesPatient Scheduling & Communication
- Make and receive patient calls.
- Schedule, reschedule, and confirm patient appointments.
- Contact patients regarding appointments, referrals, follow-ups, and administrative matters.
- Provide professional and courteous customer service.
- Document patient communications accurately in the EHR/practice-management system.

Medical Office Administration
- Perform day-to-day administrative tasks for U.S. medical practices.
- Manage electronic documents, faxes, forms, referrals, and administrative requests.
- Maintain accurate patient and office records.
- Monitor assigned tasks and ensure timely completion.
- Follow client-specific workflows, protocols, and SOPs.

Prior Authorizat

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