Job Description

Job Title: Lead Engineer – Security Operations
Department: Engineering and Operations
Location: Mumbai
Reporting: Manager Security Operations
Job Type: Full Time
Shift: Rotational Shift
- PRE-REQUISITES
- Strong technical and subject matter expertise in at least four or more of the following security specialties:
- Firewall: Cisco, Palo Alto, Checkpoint, Fortinet, Zscaler, Barracuda
- VPN - IPSEC, SSL VPN: Ivanti, F5, Cisco, GlobalProtect
- NAC: Cisco ISE, Aruba ClearPass
- Unified Thread Management (UTM)
- SIEM products Qradar, Microsoft Sentinel etc.
- Load Balancers: F5 BigIP LTM/GTM, Citrix ADC
- Network Security (multi-vendor) experience.
- Cloud Infrastructure Mgmt.: Cloud stack, OpenStack, AWS, Azure, Netskope, PaloAlto Prisma
- Knowledge on scripting language like Python and automation
- Working knowledge and hands-on experience on Linux/Unix OS is desirable.
- Customer service experience preferably in a Global Operations Center environment
- Ticketing system knowledge
- Ability to workdays,



evenings and weekends as required; 24x7 support in rotating shifts
- Flexibility with the ability to manage stressful situations and adapt to rapidly changing environments and requirements
- Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact; understand customer pain
- Ability to work with Operations and Engineering on the priority of issues to resolve the urgent customer impacting issues first
- Aptitude and desire to learn advanced Network Security services.
- Creative, adaptable thinker who is willing to take initiatives and share alternative solutions with peers and management
- Hands-on experience on Vulnerability Scanning, Penetration Testing Tools (Qualys, Nessus, Rapid7)
- Exceptional documentation and communication skills
- Ability to thrive in a fast paced, multi-cultural, customer-oriented environment
- MS Office proficiency
- RESPONSIBILITIES
- Incident Resolution
- Ticket resolution

📌 Lead Security Engineer (Mumbai)
🏢 NTT Global Networks
📍 Mumbai