Description

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze recent trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

About The Role

As a Support Engineer, you'll be at the forefront of transforming how customers experience and adopt Salesforce technology, rolling up your sleeves to make it happen. This isn't just about troubleshooting issues or answering questions; it's about deeply understanding our customers' most complex challenges and crafting innovative solutions that accelerate adoption and drive measurable business value throughout our Salesforce platform.

The Support Engineer,



will welcome our newest customers post-sale before they begin the implementation process. You'll continue to serve customers throughout their journey as a technical champion who not only resolves sophisticated platform challenges but also proactively guides them to better leverage Salesforce products, features, and best practices. Success in this role means accelerating customer adoption, strengthening their technical health and helping customers demonstrate tangible business impact through your reactive and proactive technical efforts.

This role requires someone who can think like both an engineer and a consultant – diagnosing root causes while simultaneously identifying opportunities to elevate how customers use our technology. If you're energized by solving hard problems, building customer relationships, and seeing the direct impact of your technical work on customer success, this role is for you.

Your Impact

Welcome & Onboard New Customers for Success: Serve as the tech

📌 Technical Support Engineer (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad