01 Sep
|
Viva Couture & Multiple Brands
|
Bengaluru
01 Sep
Viva Couture & Multiple Brands
Bengaluru
? WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE Location: Bangalore Experience: 1–3 Years Qualification: Graduate Preferred Background: Hospitality Employment Type: Full time We’re looking for customer-focused professionals with a hospitality background and excellent communication skills to join our Customer Experience team. Key Responsibilities• Handle customer queries and complaints through chat & voice• Understand customer concerns and provide effective solutions• Ensure first-contact resolution wherever possible• Handle escalations with empathy and professionalism• Coordinate with internal teams to resolve issues• Maintain accurate CRM/case records• Meet quality,
resolution time and CSAT/NPS targets What We’re Looking For✅ 1–3 years of experience in hospitality✅ Experience handling customers through voice & chat✅ Excellent verbal and written communication✅ Strong listening and problem-solving skills✅ Customer-first attitude with a calm and professional approach✅ Graduate in any discipline Interested candidates can apply/share their CV. Please Share resume on
[email protected]#Hiring #Customer Support #Customer Experience #Hospitality Jobs #Customer Service Jobs #Bangalore Jobs #Chat Support #Voice Process #Hospitality Professionals #Immediate Hiring #Jobs In Bangalore #Hiring Now
📌 Customer Support Agent (Bengaluru)
🏢 Viva Couture & Multiple Brands
📍 Bengaluru