01 Sep
|
Agilent Technologies
|
Bengaluru
01 Sep
Agilent Technologies
Bengaluru
Job Description:
Provides scientific and product/applications- focused continuity to the sales process and customer experience by providing both pre- sale and post- sale support.
Pre- sale activities include qualification of the scientific application; providing technical input to the sales representatives for bid proposals, projects and technical documents; and delivering scientific and methodical insights about Agilent s products and services through technical presentations and product demonstrations.
Post- sale activities typically take place in the customer lab and consist of product installation, delivery of both onboarding and ongoing training, and consultation on the utilization of Agilent s product(s) to complete/enhance the customer s processes, applications and research goals.
Develops and applies scientific methods, theories, assays and research techniques to provide customers with technical solutions.
May work with vendors,
sales team and/or other internal partners to ensure that optimum systems solutions are provided to continually meet the needs of recent and existing customers.
Deepens the Agilent/customer relationship by working with interested customers in generating scientific manuscripts or Agilent- branded application notes on new or emerging applications.
May ensure that the product application/solution is functioning according to specifications and assists in the support strategy for current and prospective clients.
May provide follow- up support to Agilent sales, customer service and/or support staff by disseminating technical information on specific applications/systems and shares customer feedback with the management, R&D;, Marketing, and/or Sales teams.
Delivers applications and product training to internal sales or support teams.
May represent Agilent at local/regional vendor shows, present at webinars/seminars and/or contribute to scientific blogs and posters.
May attend conferences to maintain scientific expertise, to remain aware of emergin
📌 Field Application Scientist (Bengaluru)
🏢 Agilent Technologies
📍 Bengaluru