MoEngage is seeking a dedicated Associate Customer Success Manager to join our team. In this role, you'll be instrumental in ensuring our customers successfully integrate and adopt our product, becoming their primary point of contact and driving their growth within the MoEngage platform.
What You'll Do
- Onboard customers with integration support and drive product adoption.
- Act as the point of contact for accounts and be responsible for customer growth.
- Build relationships with marketing and product team POCs at customer organizations.
- Provide relevant CRM and mobile marketing automation expertise to customers.
- Advise clients on the most effective ways to use the MoEngage Platform.
- Be a Product Evangelist , consulting top internet companies on their growth strategies.
Skills & Qualifications
- Experience working with clients or managed accounts, covering Technical, Presales, and Technical