Key Responsibilities:
- End-to-end support for employee lifecycle processes: data management, pay, rewards, perks, and policy queries.
- Handle 80% of colleague queries via tickets and 20% via calls.
- Ensure consistent and compliant application of UK & ROI Tesco people policies.
- Collaborate with cross-functional teams (Product, Policy & Compliance, Reward, People Services, and Technology).
- Demonstrate empathy, confidentiality, and ownership in resolving colleague concerns.
- Identify gaps in pay processes (over/underpayments) and provide solutions.
- Track and deliver KPIs and SLAs within agreed standards.

Skills Required:
- HRIS Management
- Excellent verbal and written communication in English
- Strong logical reasoning, attention to detail, and planning ability
- MS Office proficiency
- Active listening and empathy

Eligibility Criteria:
- Must have: Prior experience in HR shared services
- Preferred: Experience supporting international teams (UK/ROI)

📌 Senior Associate People Support (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru