GENERAL DESCRIPTION OF THE ROLE
- Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests.
- Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes.
JOB RESPONSIBILITIES
- Own end-to-end Project, Contract, and Invoice processing requests received from Project Managers.
- Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation.
- Work closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks.
- Assist Project Managers and Project Administrators in the preparation and analysis of monthly financial reports (Time, Revenue, and Billing reports).
- Ensure completion of straight-line revenue items.
- Recognize revenue as per SOX guidelines and report.
- Troubleshoot AR-related issues, manage resource scheduling and time administration.
- Support month-end revenue/accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts.
- Maintain accurate records to support the audit trail for assigned requests.
- Provide required information to support both internal and external auditors.
- Identify areas for improvement of processes to increase efficiencies.
- Assist and support the implementation of current systems and processes.
RESPONSIBILITIES/AUTHORITIES
Operational
- Ensure that members understand the process end-to-end and maintain high-quality standards.
- Identify and implement areas for process improvement.
- Proactively escalate issues requiring intervention.
- Ensure availability of supporting documents for audits.
- Maintain relevant process maps and job aids.
- Monitor and contribute to controlling overall volumes.
- Share process knowledge and updates with the team.
- Provide report analysis support.
- Ensure structured training for new joiners.
- Ensure timely end-of-day reporting.
Financial
- Id
📌 Group Manager (Noida)
🏢 Aon
📍 Noida