= Join Pitney Bowes as a Genesys Cloud Engineer
Years of experience: 6- 12 Years
Job Location - Pune/Noida
A solid experience with Genesys Cloud platform development or a similar platform. Proficiency in JavaScript/Node.js, knowledge of REST APIs, familiarity with cloud platforms like AWS, and the ability to design and architect customer interaction solutions using Genesys Cloud features, often including integration with other systems like CRM or data platforms; experience with telephony systems and concepts is also beneficial.
Overview
As a Genesys/AWS Connect Developer, you will be a core member of the development team supporting our platform.
You will design solutions that meet the business functional requirements, build, test, iterate, and deploy the changes that support ongoing enhancements. This includes existing core and custom features, and new functionality such as integrations, new features and automated business processes.
You will play a leading role in code reviews, guiding the team towards better designs and clean,



standardized coding using architectural and best practice guidelines as well as undertake code performance and related analysis.
You should be willing to dive deep, develop rapidly and get things done. You should have an entrepreneurial spirit, love autonomy, know how to deliver and long for the opportunity to build pioneering solutions to challenging problems. You should have a flexible and proactive work ethic to facilitate and respond to changing project requirements and/ or client objectives and innovate ways to meet these goals successfully.
The below defines some of the qualities and experience that you will bring to this role.
- Develop solutions within the Genesys/AWS Connect platform to support critical business functions and meet client requirements and organizational goals.
- Interact directly with end users as required to understand project objectives and outcome-based requirements.
- Effectively communicate with project manager

📌 Senior Advisory Software Engineer (Pune)
🏢 Pitney Bowes (pbi)
📍 Pune