We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.
Join Pitney Bowes as a SAP Order Management Support Specialist Years of experience: 3 - 5 years Job Location -PuneImpact
The successful candidate will work as a member of the internal SAP support team within IT. This position will assist customers with concerns and challenges and recommend solutions to address issues they may have.
The Job
- Serves as the first point of contact with the user community and provides service delivery within the functional areas of SAP ECC 6.0 (SD/LE, FICO, MM/PP) application support, and operations.
- Works independently and with peers to provide the resolution for critical and urgent issues relating to the functional area(s) of SAP to which they are assigned.




- Works closely with SAP ABAP developers to identify reported system issues.
- Provides 1st and 2nd level SAP support for the local IT team.
- Participate in after-hours support rotation for outage priority issues.
- Provide solutions or communicate and route issues to other appropriate IT groups.
- Confer with internal staff and organizational units to analyze current operational procedures and processes, identify problems and paths to a solution.
- Promote effective and cooperative communication with internal team members and business partners.
- Develops and maintains strong relationships at the operational level for the assigned workstream.
- Ensure major incident communication to management and internal customers.
- Communicate status of initiatives to middle and senior level management.

Required Qualifications Skills
Qualification - B.Tech/B.E./ M.Tech or MCA with good understanding of

📌 SAP Order Management Support Specialist (Pune)
🏢 Pitney Bowes (pbi)
📍 Pune