Job description
Job Title: Associate System Engineer
Job Location: Baroda
Shift Timings: 5:30 PM to 2:30 AM IST (US Shift)
Collabera, a leader in staffing Industry, is looking for Associate System Engineer . Our employees work in fast paced, high energy work setting driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organizations across various industry domains.
This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance.
Roles and Responsibilities:
Desktop Support
- Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office and other authorized desktop applications.
- Install, upgrade,



support and troubleshoot printers, computer hardware and other authorized peripheral equipment.
- Performs general preventative maintenance tasks on computers, laptops, printers, and other authorized peripheral equipment.
- Remote support through MSTSC, Team Viewer Remote Desktop to solve Windows and Software issue.
- Identify requirements of equipment and parts to support faulty Desktop, Laptop, and Server & UPS.
- Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
- When the restoration is beyond the scope of the computers, laptops, printers, and any other authorized peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 2 / 3 support team member.
- Develop trends by monitoring and analyzing incoming calls, problems, and sup

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