* Generates lead for deals through interactions with DSE or through channel
partners/open market
Customer Relationship Management
* End to end customer relationship management including explaining product
offerings and resolving sales queries
* Cross-selling product offerings to customers
* Educates customer with information to build their understanding of issues and
capabilities
* Goes beyond their day to day work to assist customers in a positive manner
Dealer Relationship Management
* Maintaining relationship with assigned dealer
Deal Processing
* Collecting all pre-sanction and post sanction documents and performing
accurate data entries (RSPM, SAGE etc)
* Internal Stakeholder Management
* Interact with operations and credit team in order to ensure smooth processing
of loan applications
📌 Customer Service Executive (India)
🏢 Tata Capital
📍 India
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