Customer Success Team | Full time | Relocation to Philippines

Do you love to own customer’s KPIs?

Are you an evangelist who would like to help the marquee International enterprise brands?

Then this is the role for you

The Impact you will create:
- You will drive client retention, customer satisfaction, up-selling and cross selling.
- Own overall relationship with assigned clients and provide strategic consulting to clients in achieving their objectives.
- Understand technical roadblocks and make recommendations on solution implementation and core integrations to clients using Netcore to overcome them.
- You will be the voice of the customer when engaging with internal teams.
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Maintaining and expanding on excellent executive client relationships as well as building strong internal relationships across the departments to deliver superior performance.
- Investigate the core of the problem and suggest a long-term solution to it.
- Focus on Growth + Engagement + Integration
- Work with internal

📌 Customer Success Manager (India)
🏢 Netcore
📍 India