Backend Operation Intern (Bhubaneswar)

Backend Operation Intern (Bhubaneswar)

01 Sep
|
Ekatraa.in
|
Bhubaneswar

01 Sep

Ekatraa.in

Bhubaneswar

About Ekatraa Assistance Private Limited
Ekatraa Assistance Private Limited is a Technology driven and AI-enabled, end-to-end event services marketplace designed to simplify and organize the highly fragmented event industry. The platform connects customers with verified vendors across categories such as venues, catering, decoration, photography, priests, and other traditional services. With a robust focus on trust, digital payments, and seamless coordination, Ekatraa aims to become India’s most reliable ecosystem for event planning and execution. The company operates on an asset-light, scalable model and leverages technology and AI to enhance customer experience, optimize vendor utilization, and drive operational efficiency.
NB: Ekatraa Assistance Private Limited Is not an event management company; it only works as an aggregator between the service providers and the users.
Role Objective
To ensure smooth backend operations, data accuracy, vendor and booking management, and coordination between internal teams, vendors, and customers.





Paid Internship with a monthly stipend and opportunity to work closely with the founders.
Successful candidates will be absorbed as "Management Trainees" in the organization after their internship.
Key Responsibilities
Vendor Management
Maintain vendor database and ensure accurate information.
Verify vendor documents and onboarding details.
Update vendor availability, pricing, and service categories.
Booking & Order Management
Manage end-to-end booking lifecycle in the system.
Ensure accurate entry of booking details.
Track booking confirmations, payments, and status updates.
Customer & Vendor Coordination
Act as a support point for customer and vendor queries.
Coordinate between stakeholders to ensure smooth execution.
Handle escalations and ensure timely resolution.
Data Management & MIS Reporting
Maintain accurate data in CRM systems.
Generate daily, weekly, and monthly reports.
Analyze operational data for improvements.
Quality Cont

📌 Backend Operation Intern (Bhubaneswar)
🏢 Ekatraa.in
📍 Bhubaneswar

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