Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM
Experience: 2 - 4 Years
About Us
FlamingoHR Staffing Solutions Pvt. Ltd. is a multi-service staffing and workforce company.. We specialise in talent acquisition, permanent and contract staffing, recruitment process outsourcing (RPO), payroll and statutory compliance, and HR consulting. We also help global companies hire dedicated remote talent from India without setting up a local entity. Our mission is to help organisations build high-performing teams while delivering exceptional recruitment and HR solutions across diverse industries.
About the Role
We are looking for a detail-oriented and proactive Application & Website Monitoring Associate to monitor applications and websites and ensure they are functioning properly and operating as expected.
The role involves identifying issues,
coordinating with Development Teams, following up on fixes, verifying resolutions, and maintaining accurate monitoring and issue-tracking records.
Key Responsibilities1. Application Monitoring
- Add and maintain applications in the monitoring system.
- Regularly monitor application functionality, activities, and results.
- Identify application errors, failures, or unusual activities.
- Record and report issues with proper details and supporting information.
- Coordinate and follow up with the Development Team until resolution.
- Verify fixes provided by developers and recheck applications after resolution.
- Maintain accurate issue status and monitoring records.
- Escalate critical, repeated, or long-pending issues to the reporting manager.
2. Website Monitoring
- Add new websites to the monitoring system as required.
- Conduct routine checks of website availability and functionality.
- Monitor website performance an