Why Mizuho

At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who share the same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest banks in the world.

We are seeking a highly skilled and motivated Data Analytics L2 Support Engineer to join our production support team. The ideal candidate will be responsible for providing Level 2 support for data analytics and business intelligence platforms, with a robust focus on incident management, production stability, and operational excellence across reporting, semantic models, and analytics solutions.

In addition to core L2 support responsibilities,



this role operates within the Analytics Center of Acceleration (COA) model, supporting not only production stability but also contributing to continuous improvement, platform scalability, and BAU (Business-as-Usual) analytics development activities. The engineer will play a dual role in ensuring system reliability while enabling incremental enhancements, small feature builds, and optimization of existing analytics solutions aligned with COA standards.

This role is centered on hands-on L2 production support, including monitoring scheduled and batch jobs, reviewing job execution statuses, and troubleshooting failures across ETL pipelines, data warehouses, and reporting layers. The engineer will act as a key escalation point for L1 support, performing root cause analysis, implementing temporary and permanent fixes, and coordinating with engineering, infrastructure, and vendor teams to resolve production incidents within defined SLAs.

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📌 Network Engineering Operations Lead (India)
🏢 Mizuho
📍 India