Work Model: 4 Days Work From Office, 1 Day Work From Home.
Role:
Work collaboratively with the Provider Team, Call Center Specialists and other Nations Hearing employees. The person in this role will actively engage in day-to-day communications with Providers. This role requires excellent interpersonal skills to communicate effectively. They must be positive, energetic individuals with robust organizational skills, attention to detail and ability to multi-task. Basic to intermediate knowledge of Excel is required.
Key Responsibilities:
- Communicate frequently and effectively on both inbound and outbound calls to Providers. This includes fielding Provider questions, concerns or complaints related to the credentialing process.
- Effectively manage follow up calls and email.
- Maintain records for individual rendering Providers who have been credentialed and/ Or have applied for credentialing.
- Process, record, and track Provider Credentialing documents and data in processing systems and shared spreadsheets.
- Monitor faxes, files and other sources of incoming Provider data notifications to ensure that Provider credentialing data is processed in a timely manner.
- Communicate with providers to obtain updated documents as needed during and after credentialing process.
- Maintain both electronic and hard copies of credentialing files and ensure they go into the appropriate storage spaces.
- Update provider records and review for completeness and accuracy.
- Synthesize and report on data related to credentialing status and attainment.
- Draft, send, track and update Provider credentialing approval letters.
- Review Provider applications prior to Credentialing Committee meetings to check for possible issues in applications so that they can be easily discussed at the meetings.
- Coordinate wi
📌 SAP Order-to-Cash Process Consultant (Hyderabad)
🏢 NationsBenefits India
📍 Hyderabad
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