What you'll do

Personalization (primary focus)
- Set technical direction for the personalization service (NestJS/TypeScript, MongoDB, Apollo GraphQL federation), including the real-time trait ingestion and activation-hub re-architecture
- Design and review the systems that power Switchboard, our internal targeting and config layer built on top of Statsig, for personalized slot delivery
- Own the hard technical calls on trait ingestion and activation logic that feeds real-time personalization decisions across buyer surfaces
- Guide transactional email personalization (Knock) architecture for order confirmations, shipment updates, and lifecycle messaging
- Set standards for how personalization services work within the WunderGraph federation gateway and JWT sidecar
- Partner with Product and the Personalization Lead on technical strategy, and review designs and code across the squad to keep the bar high
- Mentor L3/L4 engineers on the team and represent Personalization in cross-squad technical discussions, including with Intelligence

Agentic development




- Use AI coding agents (Claude Code, Cursor, or similar) daily to accelerate feature work, technical design, and code review
- Write and maintain agent-readable context files (CLAUDE.Md, AGENTS.Md) and skills that encode personalization-service conventions so agents produce code that passes review
- Define guardrails and scaffolding that keep agent-generated code aligned with our architecture, testing, and data-handling standards
- Evaluate agent output quality, iterate on prompts and workflows, and bring a point of view on where agentic tooling fits into the team's day-to-day
- Mentor other engineers on the squad in using agentic tooling effectively

Intelligence (cross-squad support)
- Pitch in on marketing attribution and enhanced conversion tracking work, primarily dbt models running against Snowflake
- Support CDP (Segment) event and trait governance, including schema and model changes in dataengineering-dbt-segm

📌 Lead Software Architect, Personalization (Hyderabad)
🏢 Canterr
📍 Hyderabad