About Anoud Technologies
Anoud Technologies builds scalable, high-quality digital solutions for the Insurance industry, partnering closely with global stakeholders and delivery teams.
Anoud is hiring an Operations Delivery Manager to own end-to-end delivery for our Chennai offshore team – spanning service delivery, platform support, and production operations. This person will be the operational backbone connecting onshore business priorities with offshore execution, driving governance, quality, resourcing, and performance across multiple project streams.
Overall Service Delivery Management
Own end-to-end service delivery across platform support, application support, and production operations
Ensure services consistently meet agreed SLAs, OLAs, KPIs, and business expectations
Establish clear ownership, accountability, and governance across support and engineering teams
Monitor service performance, identify operational risks, and initiate corrective actions
Drive operational maturity through standardization, automation, process improvement, and service optimization




Ensure business-critical applications and platforms have appropriate support coverage, operational procedures, and escalation mechanisms
Maintain a strong focus on service availability, reliability, performance, security, and customer experience
Provide regular management reporting covering service health, risks, incidents, changes, capacity, and improvement initiatives
Platform Support Management
Lead the delivery and operational support of enterprise platforms across cloud, infrastructure, middleware, databases, networks, and related technology services
Ensure effective monitoring of platform health, availability, performance, and capacity
Coordinate platform teams during service degradation, outages, and performance issues
Team & People Management
Manage and grow team leads and delivery managers
Own capacity planning and resource allocation against shifting project demand
support growth opportunities and succes

📌 Project Operations Manager (Chennai)
🏢 Anoud Technologies
📍 Chennai