HCLTech is hiring for MIS Analyst
Role - MIS
Designation - Analyst
Experience: min 3 year
Location: Noida
Shift : Rotational Shift
Role Summary :
Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.
Key Responsibilities :
- Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)
- Ensure data accuracy, consistency, and timely delivery
- Perform data analysis and RCA to identify trends and gaps
- Drive automation using Excel, Power BI, and other tools
- Collaborate with Operations and WFM for reporting requirements
- Lead and mentor MIS team; ensure SLA and quality adherence
Skills Required :
- Advanced Excel (Pivot, Power Query; VBA preferred)
- Power BI / Tableau
- Basic SQL (preferred)
Interested How to apply ? Please Share your Resume to
[email protected] with following details
Total year of experience
Current CTC
Expected CTC
Notice Period.
Why choose HCLTech ?
A outstanding place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team environment.
Only relevant candidates will be considered.
📌 MIS Analyst (Noida)
🏢 HCLTech
📍 Noida