About Position:

We are seeking an experienced ServiceNow Architect to lead the design and delivery of enterprise-scale ServiceNow solutions that address complex business challenges while aligning with enterprise architecture standards and digital transformation objectives. The ideal candidate will act as a trusted advisor to business and technology stakeholders, defining solution strategies and governing architectural decisions across multiple ServiceNow modules.
- Role: ServiceNow Architect
- Location: Pune
- Experience: 12 to 15 Years
- Job Type: Full Time Employment

What You'll Do:
- Define holistic ServiceNow solution architectures spanning business processes, applications, data, integrations, security, and user experience.
- Lead architecture and solution design across multiple ServiceNow modules including ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM.
- Translate complex business requirements into scalable, maintainable, and upgrade-secure ServiceNow solutions.
- Ensure architectural alignment with enterprise standards, governance frameworks,



and ServiceNow product roadmaps.
- Design integration architectures between ServiceNow and enterprise applications, cloud platforms, and third-party systems.
- Define data architecture, CMDB strategy, service mapping, and configuration management practices.
- Drive platform standardization, optimization, and adoption of ServiceNow best practices.
- Evaluate functional and non-functional requirements including security, performance, scalability, reliability, and compliance.
- Collaborate with stakeholders to define implementation roadmaps and value realization strategies.
- Provide architectural governance, technical oversight, and design reviews throughout the project lifecycle.
- Support pre-sales activities, solution estimation, proposal development, and client presentations.
- Mentor technical teams and provide guidance on platform capabilities, implementation approaches, and architectural best practices.
- Le

📌 ServiceNow Solution Architect (India)
🏢 Persistent Systems
📍 India