01 Sep
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Manager based in India.
This role sits at the intersection of enterprise customer success, technical problem-solving, and connectivity intelligence.
You will serve as a trusted advisor to strategic customers, helping them maximize the value of sophisticated data and technology solutions.
The position combines relationship management with hands-on analysis across telecom, RF, networking, and machine learning domains.
You will work closely with senior customer stakeholders, including directors and C-level executives, to understand business priorities and deliver actionable insights.
You will also collaborate with sales, product, data, and engineering teams to resolve complex challenges and identify opportunities for growth.
AI-enabled tools will be used to accelerate reporting, analysis, automation, and executive-ready customer insights.
This is an prospect to make a measurable impact in a fast-moving, global environment where curiosity,
ownership, and continuous learning are highly valued.
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Accountabilities
Serve as the primary point of contact for a portfolio of high-value enterprise customers, building trusted relationships across business and technical teams.
Develop and strengthen customer relationships through proactive engagement, strategic guidance, training, and ongoing support.
Educate customers on product capabilities and help them achieve optimal adoption and value from the available data and technology solutions.
Own customer-facing technical and business issues, troubleshoot problems directly, and coordinate internal escalation and resolution when required.
Engage effectively with directors and C-level stakeholders, translating complex technical topics into clear business implications and recommendations.
Partner with sales teams to monitor account health, identify expansion opportunities, and support
📌 Customer Solutions Manager (India)
🏢 Jobgether
📍 India