Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
? Cooperative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
? Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of Associate Customer Adoption Manager to Coupa:
We are looking for highly energetic and driven customer champions to work on the Customer Adoption team. This role is focused on helping our customers get the maximum value from their Coupa Business Spend Management (BSM) platform, by driving procure-to-pay (P2P) best practices, process optimization and adoption of Coupa functionality and enhancements.
Ideal candidates will have a minimum of 2+ years’ experience working directly with large, enterprise clients to drive customer success, have process and technical proficiency with P2P platforms, and experience with system analysis to proactively lead customers toward business goals.
What you will do:
Provide technical, business, and product knowledge in support of driving customer success
Build and lead a global agile team in the US and India
Working directly with customers Coupa Customer Value Manager (CVM) to ensure customer success and using technical knowled
📌 Associate Customer Adoption Manager (Pune)
🏢 Coupa
📍 Pune