Hands-on experience with tools like Clever Tap, Mo Engage, Web Engage, or similar app/web analytics, retention, and engagement platforms.Proficient in using campaign channels, including:Push NotificationsSMSEmailIn-app/Web pop-upsWhats App and similar platformsStrong understanding of the Acquisition, Engagement, Retention, and Renewals funnel.Excellent analytical skills for data-driven decision-making.Proficient in creating impactful Power Point presentations.Have prior experience of working on user retention.