Job Description N Job Title: Senior Technical Architect – Banking, Agentic AI & Enterprise Automation N Experience Required: 15+ Yrs N Location: Bengaluru / Hyderabad / Chennai NnnWe are seeking a highly accomplished Senior Technical Architect with 15+ years of progressive experience in banking technology, agentic AI solutions, and enterprise automation platforms. The ideal candidate will lead the design and implementation of next-generation intelligent solutions, leveraging cutting-edge platforms such as Maisa AI, Salesforce, UiPath, and Appian, while championing robust integration and enterprise architecture practices across the organization. NThis role demands a strategic thinker with deep hands-on technical expertise, capable of architecting scalable, secure, and compliant solutions in highly regulated banking environments. NnKeyResponsibilities Nn1. Strategic Architecture & Leadership Nn Define and own the end-to-end technical architecture for complex banking transformation programs. N Lead architectural decisions across multi-platform, multi-vendor ecosystems. N Provide thought leadership on emerging technologies, particularly in agentic AI and intelligent automation. N Collaborate with business stakeholders, product owners, and engineering teams to translate business goals into technical roadmaps. Nn2. AgenticAI Solution Design Nn Architect and design autonomous, goal-driven agentic AI solutions for banking use cases (e.G., customer onboarding, fraud detection, KYC/AML, intelligent advisory). N Design multi-agent orchestration frameworks, including reasoning, planning, memory, and tool-use patterns. N Define guardrails, observability,



and governance models for AI agents in regulated environments. Nn3. Maisa AI (or Equivalent) Architecture Nn Lead the architecture and design of solutions on Maisa AI or equivalent agentic platforms (e.G., LangGraph, CrewAI, AutoGen, Microsoft Copilot Studio). N Design Knowledge Processing Units (KPUs) and deterministic agentic workflows. N Establish integration patterns between agentic platforms and core banking systems. Nn4. Salesforce Architecture Nn Architect Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, and Marketing Cloud solutions. N Design Salesforce data models, integration patterns (MuleSoft, APIs), security models, and governance frameworks. N Lead Einstein AI / Agentforce integrations within enterprise ecosystems. Nn5. UiPath Architecture Nn Design enterprise-grade RPA and intelligent automation solutions on UiPath. N Architect UiPath Orchestrator, AI Center, Document Understanding, and Action Center deployments. N Define automation governance, CoE operating models, and scaling strategies. Nn6. Appian Architecture Nn Architect low-code BPM and case management solutions on Appian. N Design process models, data fabrics, integrations, and AI-infused workflows. N Drive Appian-based digital process automation aligned with banking compliance requirements. Nn7. ServiceNow (Good to Have)



Nn Provide architectural guidance on ServiceNow ITSM, ITOM, and workflow automation integrations. N Design touchpoints between ServiceNow and broader automation ecosystems. Nn8. Integration & Enterprise Architecture Nn Define enterprise integration patterns (event-driven, API-led, microservices, ESB). N Architect solutions using MuleSoft, Kafka, REST/SOAP, GraphQL, and iPaaS platforms. N Ensure alignment with TOGAF / Zachman frameworks and enterprise standards. N Establish NFRs: scalability, performance, security, compliance, and resilience. Nn9. Data Architecture, data modelling and data products NnSkills & Qualifications NnMandatory Experience Nn 15+ years of overall IT experience, with at least 8+ years in architecture roles. N Strong banking and financial services domain expertise (retail banking, corporate banking, payments, lending, wealth management, or capital markets). N Proven experience architecting agentic AI / autonomous AI solutions. N Hands-on expertise withMaisa AI or equivalent agentic platforms. N Deep architectural experience in Salesforce, UiPath, and Appian. N Robust background in enterprise integration architecture. NnTechnical Competencies Nn AI/ML: LLMs, RAG, agentic frameworks, prompt engineering, vector databases. N Cloud: AWS / Azure / GCP — solution architecture and deployment. N Integration: MuleSoft, Kafka, API Gateways, microservices, event-driven architecture. N Security: OAuth2, OIDC, SAML, banking-grade security and compliance (PCI-DSS, SOC 2, GDPR). N DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), IaC (Terraform). Nn

📌 Technical Architect (Karnataka)
🏢 Genpact
📍 Karnataka