Key Responsibilities:

* Handle customer queries via calls, emails, or chat in the Tamil language

* Provide accurate information about products, services, and policies

* Resolve customer complaints promptly and professionally

* Maintain proper records of customer interactions in CRM systems

* Follow up with customers to ensure resolution and satisfaction

* Escalate complex issues to the concerned team when required

Required Skills & Qualifications:

* Fluency in Telugu and Odia (mandatory) and basic knowledge of Hindi/English

* Robust communication and interpersonal skills

* Good listening and problem-solving abilities

* Basic computer knowledge (MS Office, CRM tools)

* Ability to handle pressure and meet deadlines

Experience:

* 0.5–3 years of experience in customer support / BPO / call center

Working Conditions:

Days: Monday to Saturday

Time: 10 am to 6:30 pm

Fixed Week off: All Sundays (Plus 2 & 3 Saturdays)

Company Details:

Name: Leadvision Trading Pvt Ltd

Location: A1/175, Upper Ground Floor, Block A1, Janakpuri, New Delhi, Delhi, 110058

Phone: (phone hidden)

📌 Customer Care Executive - Telugu (Delhi)
🏢 Galway Official
📍 Delhi