Job Title:

Senior Technical Architect – Banking, Agentic AI & Enterprise Automation

Experience Required:

15+ Yrs

Location:

Bengaluru / Hyderabad / Chennai

We are seeking a highly accomplished

Senior Technical Architect

with

15+ years

of progressive experience in

banking technology ,

agentic AI solutions , and

enterprise automation platforms . The ideal candidate will lead the design and implementation of next-generation intelligent solutions, leveraging cutting-edge platforms such as

Maisa AI ,
Salesforce ,

UiPath , and

Appian , while championing robust integration and enterprise architecture practices across the organization.

This role demands a strategic thinker with deep hands-on technical expertise, capable of architecting scalable, secure, and compliant solutions in highly regulated banking environments.

Key Responsibilities

1. Strategic Architecture & Leadership

Define and own the

end-to-end technical architecture

for complex banking transformation programs.

Lead architectural decisions across

multi-platform, multi-vendor ecosystems .

Provide thought leadership on

emerging technologies , particularly in agentic AI and intelligent automation.
Collaborate with business stakeholders, product owners, and engineering teams to translate business goals into technical roadmaps.

1. Agentic AI Solution Design

Architect and design

autonomous, goal-driven agentic AI solutions

for banking use cases (e.g., customer onboarding, fraud detection, KYC/AML, intelligent advisory).

Design

multi-agent orchestration frameworks , including reasoning, planning, memory, and tool-use patterns.
Define guardrails, observability,



and governance models for AI agents in regulated environments.

1. Maisa AI (or Equivalent) Architecture

Lead the architecture and design of solutions on

Maisa AI

or equivalent agentic platforms (e.g., Lang Graph, CrewAI, Auto Gen, Microsoft Copilot Studio).

Design

Knowledge Processing Units (KPUs)

and deterministic agentic workflows.
Establish integration patterns between agentic platforms and core banking systems.

1. Salesforce Architecture

Architect

Salesforce Financial Services Cloud , Sales Cloud, Service Cloud, and Marketing Cloud solutions.

Design

Salesforce data models , integration patterns (Mule Soft, APIs), security models, and governance frameworks.

Lead

Einstein AI / Agentforce

integrations within enterprise ecosystems.

1. UiPath Architecture

Design

enterprise-grade RPA and intelligent automation solutions

on UiPath.

Architect

UiPath Orchestrator , AI Center, Document Understanding, and Action Center deployments.
Define automation governance, CoE operating models, and scaling strategies.

1. Appian Architecture

Architect

low-code BPM and case management solutions

on Appian.

Design

process models, data fabrics, integrations, and AI-infused workflows .
Drive Appian-based digital process automation aligned with banking compliance requirements.

1. Service Now (Good to Have)





Provide architectural guidance on

Service Now ITSM, ITOM, and workflow automation

integrations.
Design touchpoints between Service Now and broader automation ecosystems.

1. Integration & Enterprise Architecture

Define

enterprise integration patterns

(event-driven, API-led, microservices, ESB).

Architect solutions using

Mule Soft, Kafka, REST/SOAP, GraphQL , and iPaaS platforms.

Ensure alignment with

TOGAF / Zachman

frameworks and enterprise standards.

Establish NFRs: scalability, performance, security, compliance, and resilience.

1. Data Architecture, data modelling and data products

Skills & Qualifications

Mandatory Experience

15+ years

of overall IT experience, with at least

8+ years in architecture roles .

Strong

banking and financial services domain expertise

(retail banking, corporate banking, payments, lending, wealth management, or capital markets).

Proven experience architecting

agentic AI / autonomous AI solutions .

Hands-on expertise with

Maisa AI

or equivalent agentic platforms.

Deep architectural experience in

Salesforce, UiPath, and Appian .

Robust background in

enterprise integration architecture .

Technical Competencies

AI/ML:

LLMs, RAG, agentic frameworks, prompt engineering, vector databases.

Cloud:

AWS / Azure / GCP — solution architecture and deployment.

Integration:

Mule Soft, Kafka, API Gateways, microservices, event-driven architecture.

Security:

OAuth2, OIDC, SAML, banking-grade security and compliance (PCI-DSS, SOC 2, GDPR).

Dev Ops:

CI/CD pipelines, containerization (Docker, Kubernetes), IaC (Terraform).

📌 Technical Architect (Mumbai)
🏢 Genpact
📍 Mumbai