- Bachelor of Engineering
- Bachelor Of Comp. Applications
- Bachelor Of Technology
- Master Of Engineering
- Master Of Comp. Applications
- Master Of Technology
Service Line
Cloud Infrastructure Services
Responsibilities
- Provide L1/L2 support for Storage systems (HP Storage, EVA).
- Monitor and manage backup operations using Dell NetVault and other backup tools.
- Perform backup scheduling, monitoring, and issue resolution.
- Execute data restore requests and recovery activities.
- Conduct backup and recovery testing to ensure data integrity.
- Monitor storage utilization and assist in capacity planning.
- Handle incident/service requests as per SLA.
- Maintain documentation and follow ITIL processes (incident/change/request).
Technical and Skilled Requirements
- Basic knowledge of Storage Administration (HP Storage, EVA)
- Hands-on exposure to Backup tools (Dell NetVault / Backup Technologies)
- Understanding of backup recovery concepts
- Familiarity with monitoring tools and logs analysis
- Basic knowledge of ticketing tools (ServiceNow/Remedy)