- Configure and maintain ServiceNow forms, workflows, business rules, client scripts, and UI policies.
- Develop and support automation using Flow Designer and Service Catalog items.
- Support ServiceNow enhancements, testing, deployments, and production support activities.
- Troubleshoot platform, integration, and data-related issues.
- Collaborate with business users and technical teams to implement and improve ServiceNow solutions.
Requirements
- Hands-on experience configuring forms, workflows, business rules, client scripts, and UI policies.
- Experience using Flow Designer, Service Catalog, or workflow automation.
- Familiarity with Update Sets, instance management, and deployment processes.
- Basic knowledge of JavaScript, REST APIs, or ServiceNow integrations.
- Understanding of ITIL processes and ServiceNow best practices.