- Assist in creating and maintaining technical documentation, user manuals, and product guides.
- Prepare SOPs, installation guides, troubleshooting documents, and FAQs.
- Edit, proofread, and format technical content for clarity and consistency.
- Collaborate with engineers, developers, and product teams to gather technical information.
- Update existing documentation based on product changes and customer feedback.
- Create screenshots, diagrams, flowcharts, and illustrations to support documentation.
- Maintain document repositories and version control.
- Ensure documentation follows company style guides and quality standards.
- Support the preparation of release notes and training materials.
- Assist in documentation reviews and quality assurance activities.
Required Skills
- Technical Writing
- Documentation
- Content Editing & Proofreading
- Excellent Written English
- Microsoft Word, Excel & PowerPoint
- Google Workspace
- Basic Markdown
- Research & Information Gathering
- Attention to Detail
- Communication Skills
- Time Management
- Organizational Skills
- Analytical Thinking
- Basic Knowledge of Software Development Lifecycle (SDLC) (Preferred).