Key Responsibilities

- Create and maintain technical documents, user guides, manuals, and SOPs.
- Develop API documentation, installation guides, and configuration documents.
- Translate complex technical concepts into explicit and concise content.
- Collaborate with engineering, product, QA, and support teams to gather technical information.
- Prepare release notes, FAQs, training materials, and knowledge base articles.
- Review, edit, and update existing documentation for accuracy and consistency.
- Ensure documentation follows company standards and style guides.
- Manage document version control and maintain documentation repositories.
- Create diagrams, flowcharts, screenshots, and visual aids where required.
- Support product launches with comprehensive technical documentation.

Additional Responsibilities (Senior Technical Writer)
- Define documentation strategies and style guidelines.




- Mentor junior technical writers.
- Lead documentation projects across multiple products.
- Improve documentation processes and content management systems.
- Coordinate with cross-functional stakeholders to ensure timely delivery.

Required Skills
- Technical Writing
- Documentation
- User Manuals
- SOP Writing
- API Documentation
- Release Notes
- Knowledge Base Management
- Content Editing & Proofreading
- Research & Information Gathering
- Excellent Written English
- Microsoft Office
- Google Workspace
- Markdown
- Documentation Tools (Confluence, MadCap Flare, FrameMaker, RoboHelp)
- Version Control (Git - preferred)
- Attention to Detail
- Analytical Thinking.

📌 Technical Writer - Fresher / Senior (Nagercoil)
🏢 PANACORP SOFTWARE SOLUTIONS
📍 Nagercoil