- Lead and manage the accounts receivable function across multiple business units or regions.
- Develop and implement credit control policies, risk frameworks, and collection strategies.
- Monitor aging reports, overdue accounts, and debtor days, ensuring timely recovery.
- Approve and review customer credit limits and risk assessments.
- Drive collection efficiency and reduction in DSO (Days Sales Outstanding).
- Oversee complex reconciliations and resolve high-value disputes.
- Collaborate with Sales, Supply Chain, and Legal teams for dispute resolution and recovery.
- Ensure compliance with audit, statutory, and internal control requirements.
- Provide leadership to the AR team, including training, performance management, and mentoring.
- Prepare and present MIS reports, dashboards, and receivable insights to senior leadership.
- Identify and implement process improvements and automation initiatives (ERP optimization).