Job Description Key Responsibilities Customer Engagement Loan Processing Call and engage MSME customers explain the loan process from lead generation to disbursal clearly and promptly Manage endtoend loan origination for applications received through channel partners from sourcing to disbursal Understand customer requirements gather relevant financial information and process loan applications accurately Conduct loan appraisal on various credit parameters and ensure quality of business at every stage Be the primary point of contact for the customer throughout the loan processing journey be responsive and proactive 2 Coordination Compliance Coordinate regularly with Credit Risk Quality Check and Operations teams across the loan application journey Work with documentation executives to ensure all required documents are collected and acknowledged on time Work within Indifis compliance framework ensure 100 adherence to process and policy at all times Meet TAT benchmarks on loan processing timely completion of daily assigned tasks is nonnegotiable 3 Relationship Management Build and maintain longterm relationships with Micro Small and Medium Enterprise MSME customers Act as a trusted advisor to clients guide them through loan products eligibility and documentation requirements Ensure customer experience remains paramount at every touchpoint from first call to disbursal Candidate Requirements Mandatory Education Graduate in Commerce B Com or Finance Masters in Finance MBA Finance M Com preferred Candidates who have not completed graduation will not be considered Experience Fresher welcome 0 years experience considered if candidate has excellent verbal communication skills in English Prior experience in Banks NBFCs or financial services in sales or loan processing is a plus but not mandatory Communication Excellent verbal communication skills in Hindi and English ability to explain financial products clearly over the phone Role type This is an inside sales telesales role no field visits required Candidates looking for field sales roles should not apply Preferred 0 months to 1 year of experience in MSME lending SME loans or business loans in a Bank or NBFC Prior experience managing full customer journey from lead to disbursal in a financial services role Basic understanding of credit parameters loan appraisal and documentation for MSME loans Comfortable working in a targetdriven incentivelinked setting

📌 Telesales Telemarketing Executive (Gurugram)
🏢 VEERWAL GETWORK SERVICES PRIVATE
📍 Gurugram