Retail Banking QA Default Servicing Operations Analyst 1 to 8 Years 10LPA Hyderabad Eligibility Any Graduate Relevant experience in Retail Banking Credit Card Operations Location Hyderabad Experience 1 to 8 years Salary 10 LPA Shift Rotational US Shift Notice Period Immediate Joiners Preferred Job Summary We are hiring skilled professionals for Retail Banking Client Default Solutions roles across JL2 JL3 JL4 levels Candidates should have strong experience in US Default Servicing Collections Operations Contact Center Quality Compliance Monitoring and Banking Operations The ideal candidate should possess expertise in managing customer interactions quality assurance regulatory compliance operations governance and service excellence within a US banking workplace Senior Analyst Key Responsibilities Review customer interactions and identify quality gaps Support default servicing and collectionsrelated operational processes Ensure adherence to compliance and call quality standards Analyze customer conversations and recommend corrective actions Maintain documentation and quality review records Process Lead Key Responsibilities Perform quality audits and compliance monitoring for contact center operations Provide domain expertise in US Default Servicing and Call Quality processes Handle escalations coach teams and improve process controls Track quality trends defects and performance metrics Support governance reviews and client requirements Team Leader Manager Key Responsibilities Manage endtoend delivery of Default QC operations Lead teams to achieve SLA productivity quality and compliance targets Ensure adherence to US banking regulations and client controls Review audit findings quality trends and defect leakage reports Participate in client calls governance forums and leadership reviews Drive continuous improvement and team development initiatives Apply Now hidden mobile hidden mobile

📌 Retail Banking QA Default Servicing Analyst SME TeamLeaders Hyderabad
🏢 White Horse Manpower Consultancy P
📍 Hyderabad