Key Responsibilities Lead Observability Project in Citrix Environment Directed the implementation of Citrix observability with Splunk ITSI enhancing the monitoring of over 1 000 virtual desktops and applications Improved MTTR by 40 and increased user satisfaction VDI and VM Observability Designed and deployed observability solutions for VDI and VMs using OpenTelemetry and Splunk ensuring performance and availability of critical applications and infrastructure Advanced Monitoring Analytics with Kafka and Splunk Spearheaded the deployment of realtime monitoring solutions using Kafka for event streaming and Splunk for visualization and alerting in a hightraffic workplace Machine LearningDriven Anomaly Detection Developed and implemented machine learning algorithms in Python for anomaly detection in telemetry data CrossFunctional Collaboration Worked closely with SREs DevOps and development teams to enhance system reliability and incident response