Hiring IT Service Desk Technical Support Voice International Process Pune 1 5 Years 4 7 LPA We are hiring IT Service Desk Technical Support Voice professionals to support global clients in an international process The role involves troubleshooting providing L1 L2 support and ensuring timely resolution of technical issues across multiple platforms and devices Key Responsibilities Provide remote support for laptops desktops LAN and enterprise applications Troubleshoot issues on iOS Android and Windows devices Handle OS support Windows XP 10 including patch updates registry fixes and virus security troubleshooting Support Office 365 Outlook Skype Teams and SharePoint applications Manage VPN connectivity TCP IP and OSI modelbased troubleshooting Handle and resolve tickets in compliance with SLA KPIs Deliver excellent customer service in an international voice support environment Requirements 15 years of experience in IT Help Desk Service Desk Technical Support Prior experience in an ICT Service Desk setting preferred Strong knowledge of Office 365 Networking VPN and OS troubleshooting Excellent verbal communication skills for global customer interaction Willingness to work in rotational shifts 5 days a week Location Pune CTC 47 LPA Shift Rotational Work Days 5 days week Contact Numbers hidden mobile hidden mobile hidden mobile hidden mobile

📌 Hiring IT Service Desk Technical Support Voice International Process Pune
🏢 White Horse Manpower Consultancy P
📍 Pune