Consumer Sales Advocate Microsoft Products Experience 1 Year CTC Up to 5 5 LPA Process Consumer Sales Voice Chat Function Telesales Presales Consumer Sales Role Purpose Act as the first point of contact for consumer customers engaging through Microsoft consumer channels Understand customer requirements identify sales opportunities recommend suitable Microsoft hardware and software solutions handle objections and drive successful sales conversions while delivering an excellent customer experience Key Responsibilities Handle inbound voice and chat interactions professionally and confidently Understand customer requirements and identify appropriate sales opportunities Recommend and sell Microsoft hardware software and consumer solutions based on customer needs Explain product features benefits pricing and value propositions effectively Handle customer objections and use consultative selling techniques to close sales Build strong customer rapport and establish trustedadvisor credibility Schedule followups based on customer purchase intent and maintain clear next steps Maintain accurate customer and sales information in CRM sales tools Capture Voice of Customer and Voice of Business feedback Consistently achieve assigned sales conversion revenue and quality targets Required Skills Experience Minimum 1 year of experience in sales telesales presales inside sales or consumer sales Strong sales orientation with a proven ability to identify opportunities and close sales Excellent verbal and written communication skills Typing speed of approximately 30 WPM or above Positive understanding of CRM sales applications and tools Exposure to Microsoft products hardware solutions and consumer technology is preferred Ability to understand customer needs ask probing questions and recommend suitable solutions Strong objectionhandling negotiation and closing skills Customercentric approach with the ability to build rapport quickly Comfortable working in a targetdriven sales environment Preferred Skills Experience in consumer electronics technology hardware software or 3C products Previous experience in an international premium consumer sales process Knowledge of Microsoft products and competing hardware software solutions Strong achievement orientation and willingness to work toward incentivelinked targets Ability to manage multiple customer interactions and followups effectively Key Performance Indicators Sales conversion rate Qualified lead rate Revenue achievement Average Order Value AOV Sales target achievement Customer Satisfaction CSAT DSAT complaint metrics Quality and compliance scores Customer experience Followup and closure effectiveness hidden mobile (phone hidden) (phone hidden) (phone hidden) Interested pl send resume hrteamwhmc whitehorsemanpower in www WhiteHorsemanpower in White Horse Manpower Consultancy Private limited HiringNow dreamjob trending Foryou ITJobs FinanceJobs freejobs whitehorsemanpower

📌 Microsoft Consumer Sales Process Telesales Presales 1 Yr Hyderabad B and x27 lore (Bengaluru)
🏢 White Horse Manpower Consultancy P
📍 Bengaluru