Key Responsibilities Execute assigned process tasks accurately and within defined turnaround times following standard operating procedures Monitor daily process volumes and ensure timely completion of assigned queues and workflows Identify process errors discrepancies or exceptions and escalate or resolve them as per defined guidelines Maintain accurate process documentation logs and records for audit and reporting purposes Support quality checks and adhere to process compliance and accuracy benchmarks Collaborate with team leads and crossfunctional teams to resolve processrelated queries and issues Participate in process improvement initiatives to enhance efficiency and reduce errors Assist in training and onboarding recent team members on process workflows and standards Prepare and share regular status reports on process performance and productivity Ensure adherence to data security confidentiality and compliance requirements in all process activities

📌 Process Associate (Mumbai)
🏢 NEWAGE TECH SOLUTION PRIVATE
📍 Mumbai