Hi WE have urgent opening for a leading Bank as a CCA Functional Designation Customer Care Associate Outbound Business Unit Contact Center No of Vacancies 50 Location Mumbai Secunderabad Grade AM1 AM2 Education Any Graduate Experience Min 01 Years Desired skills and competencies Great Communication and Negotiation skills Customer focus and result orientated Highly fluent in English and Hindi Job Summary Outbound calling activity involves cross selling to existing HNI customers and converting current to bank leads getting generated via various digital campaigns Detailed Responsibilities 1 Meeting daily calling productivity targets 2 Meeting daily lead generation target for NTB as well as existing HNI customers 3 Meeting daily and monthly conversion target as per goal sheet 4 Attending daily team meetings for progress and performance 5 ESQ on every customer contact 6 Regular training on LUMOS 7 Adherence to code of conduct and compliance 8 High quality scores and proficiency test Interested candidates share CVs on hidden email hidden mobile Regards Swati S hidden mobile Workora India Pvt Ltd Mumbai
📌 Urgent Opening In Banking CCA (Mumbai)
🏢 Workora India
📍 Mumbai
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